Every visitor gets an answer
Questions often arrive outside business hours. Clav.IA answers immediately, evenings, weekends and holidays.
Clav.IA
Turn your website into an AI receptionist
An AI-powered chat widget that lives directly on your clinic's website capable of managing booking requests, answering questions, and helping patients 24/7.
No page hunting
Instead of searching through pages or filling out forms, patients simply ask their question.
Your team stays focused
Routine questions are handled automatically so your front desk can focus on the patients in front of them.
What it does
01 / 05
AI website assistant
Conversational AI assistant directly on your website. It answers questions naturally and guides visitors to the information they need.
walaw.io / clinic
AI assistant on your website
Hi! I'm the clinic assistant. How can I help you today?
Do you offer osteopathy?
Yes. Osteopathy is available Monday to Saturday with three practitioners. Would you like to see availability?
Why clinics use Clav.IA
Website visitors often have questions outside business hours or when front desk teams are busy helping patients. Instead of asking patients to search through your website pages or fill out forms, Clav.IA provides immediate assistance directly on your website.
Every visitor gets an answer. Every question gets addressed. Every booking opportunity is captured.
How patients use Clav.IA
Patients are increasingly expecting instant answers online. Instead of calling your reception or searching information through your website, they can simply ask:
Ask a question…
FAQ
Does this replace our front desk team?+
No. Clav.IA works alongside your reception, answering routine inquiries and escalating to a human only when needed, allowing your front desk team to focus on the patients in front of them.
Can it answer detailed questions about our clinic?+
Yes. Clav.IA is customized with your clinic's information, including services, practitioners, pricing, locations, insurance details, hours, and more.
Can patients book appointments directly?+
Not yet - direct booking is currently under development. Clav.IA can provide live availability where the clinic's PMS/EMR API supports it, and in each case, booking requests are flagged for your staff to manage.
How do I set up my AI widget?+
Setting up the widget is easy. We create your AI widget and provide your custom script to input onto your site.
Does it work after business hours?+
Yes. Clav.IA lives on your website and works 24/7 - evenings, weekends, and holidays.
Can I track results?+
Yes. You'll be able to monitor conversations, bookings, common questions and website engagement through our analytics dashboard - and, for more advanced AI users, you can use Walaw's MCP to explore your data directly through Claude.
New
Walaw MCP for Claude
Discover a new way to work with Walaw and analyze your data directly in Claude with the Walaw MCP.
Turn your website into a 24/7 AI receptionist
Capture more bookings, answer questions instantly, and provide a better patient experience, directly from your website.
Instant responses based on your clinic's custom information
Requests and concerns automatically captured for your team
Best in-class patient experience, 24/7
Capture more booking opportunities