How a 9-location network cut its outsourced call centre, handled four times the volume, and gave its staff their days back.
The next generation of care
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Customer Stories
Read how Walaw made an impact on clinics and helped them recover lost calls, save time, and grow revenue.
Testimonials
What clinic owners, managers and employees say about Walaw
“4x more calls answered, especially after hours, and a 10% boost in revenue. Walaw has completely transformed how we manage patient communications.”
Rémi Vaillancourt
Chief Operating Officer (COO)
“We no longer miss a single call. Every patient is taken care of instantly. The time savings for our team have been significant.”
Maxime Talbot
Osteopath and Clinic Owner
“Every incoming call captured. Costs down. Productivity up. All without missing a single client.”
Laura Lévêque
Customer Care Lead
“Patients get answers 24 hours a day. Onboarding was simple, the team responds fast, and the service is 100% personalized. It has become indispensable.”
Lens-Harly Louis
Physiotherapist and Founder
“4x more calls answered, especially after hours, and a 10% boost in revenue. Walaw has completely transformed how we manage patient communications.”
Rémi Vaillancourt
Chief Operating Officer (COO)
“We no longer miss a single call. Every patient is taken care of instantly. The time savings for our team have been significant.”
Maxime Talbot
Osteopath and Clinic Owner
“Every incoming call captured. Costs down. Productivity up. All without missing a single client.”
Laura Lévêque
Customer Care Lead
“Patients get answers 24 hours a day. Onboarding was simple, the team responds fast, and the service is 100% personalized. It has become indispensable.”
Lens-Harly Louis
Physiotherapist and Founder