New Partnership: Patient7 x Walaw to Keep Clinics Available Around the Clock
A partnership built to make sure no patient call goes unanswered.
Sep 3, 2026
TL;DR
Walaw and Patient7 are partnering to give clinics a more complete way to serve their patients, pairing Patient7's all-in-one clinic management platform with Walaw's AI agents. Together, the two platforms help clinics stay organized, efficient, and available to their patients, without adding pressure to their teams.
A partnership built for modern clinics
Walaw is proud to announce its new partnership with Patient7, an all-in-one clinic management platform bringing together scheduling, online booking, patient records, billing, reminders, and more.
This collaboration reflects a shared goal: helping clinics deliver a smoother, more accessible experience to their patients, from the very first call through every step of their care.
The cost of a missed call
A missed call can mean a patient a clinic never even knew it lost. When a patient reaches out to book, reschedule, or ask a question and no one picks up, they often simply move on to the next clinic.
That gap tends to appear at the worst moments: when the team is busy, when the clinic is closed, or when call volume is high. It's not a reflection of how much a clinic cares. It's a reflection of how much any team can realistically handle. Together, Patient7 and Walaw help close that gap.
Better together
Patient7 keeps a clinic's operations organized and running smoothly, while Walaw makes sure patients can always reach the clinic when they call or inquire. As the two teams work toward bringing these platforms closer together, clinics can look forward to an even more connected experience, one that supports both the people who run the clinic and the patients they serve.
Voices behind the partnership
"At Patient7, our mission is to simplify how clinics manage their practice and deliver better patient experiences. Partnering with Walaw helps extend that experience beyond the clinic by making sure patients can reach their care team when they need it. Together, we're creating a smoother, full-circle patient journey - from the first call to ongoing care and every interaction that follows."
- Jennifer Ghraichy, VP of Sales and Marketing, Patient7
"At Walaw, our mission is to simplify how clinics connect with their patients. Partnering with Patient7 means clinics can run their practice and stay present for their patients at the same time. Together, we make sure every patient reaches the care they're looking for."
- Marc Obeid, Co-founder and CEO of Walaw
What Patient7 brings to clinics
Patient7 is a complete, cloud-based platform that brings everything a clinic needs into one place, including:
- Scheduling and online booking to keep calendars full
- Centralized patient records for better continuity of care
- Streamlined billing to reduce admin and get clinics paid faster
- Patient Aftercare Feedback and Google Reviews
- And more ops and marketing tools to support the day-to-day of a modern practice
Learn more about Patient7, start your 30-day FREE trial, and unlock exclusive perks tailored for Walaw clients: Patient7.
A partnership that grows with clinics
This partnership marks the beginning of a promising collaboration. Together, Walaw and Patient7 are helping clinics stay organized and available for their patients, no matter the hour, so teams can focus on what matters most: care.