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We build it
We configure your agent around how your clinic actually runs: call flows, booking rules, response handling, and the operational nuances no generic tool accounts for. You give us the context. We do the work.
#1 Rated Voice AI for Clinics
Never miss another patient call.
Your front desk can't answer every call. Walaw does. It plugs into your existing setup, books patients 24/7, and recovers the revenue that used to disappear into voicemail.
Trusted by leading health and wellness clinics and networks.
Results
What clinics see after going live.
0%
of calls answered. Day or night. No exceptions.
0×
the output. Same team. Same headcount.
0%
more revenue. Recovered from new patients who used to hang up.
Features
What Walaw does
Everything your front desk handles.
Now running automatically.
Human Voice
A real voice picks up every call, day or night. Warm, unhurried, and trained on your clinic. The experience your patients expect, even at 6pm on a Friday.
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Appointment Scheduling
Books, reschedules, cancels. Every patient helped the moment they call. Synced into the systems you already use.
New(1)
↓ LatestFront Desk Ticketing
Every call logged, categorized, and waiting for your team when they're ready. Nothing is buried in a notes app. Nothing forgotten at the end of a shift. Your team sees what came in, what's handled, and what still needs a human - at a glance.
New
(28)
In Progress
(26)
Completed
(4,188)
Clinic Knowledge Base
Hours, providers, services, insurance - every question patients ask before they book, answered accurately, every time. Update it yourself in minutes. When something changes at your clinic, your agent knows before the next call comes in.
What are the clinic's hours on Thursday and which professionals are available?
On Thursday we're open from 8 AM to 7 PM. Dr. Tremblay and Marie Côté are both taking patients.
Analytics and Visibility
Every call recorded, transcribed, and tagged. Not just for compliance, for clarity. See what Walaw recovered, which calls became bookings, and what revenue would have walked out the door if no one picked up.
This week
Recovered calls
0
Booked appts
0
Revenue
$0.0k
Features
What Walaw does
Everything your front desk handles.
Now running automatically.
Human Voice
A real voice picks up every call, day or night. Warm, unhurried, and trained on your clinic. The experience your patients expect, even at 6pm on a Friday.
00:00
How it works
Live in days,
not months.
Every clinic gets a dedicated Walaw team member from kickoff to go-live and beyond.
We handle the entire setup A to Z.
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We connect everything
We plug into your existing phone system, PMS, and EMR. No new hardware. No IT project. No disruption. Your tools stay exactly where they are - Walaw connects to them, not the other way around.
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You go live and stay in control
From day one, your patients are taken care of. And whenever something changes, you update your agent yourself, in real time. No tickets. No waiting on us. No back and forth.
Built for healthcare.
Built for Canada.
Two of our founders are lawyers. Patient data was the first thing we built around.
Canadian Data Sovereignty
Hosted exclusively on Canadian infrastructure, ensuring patient data remains in Canada and under Canadian privacy standards.
Enterprise-Grade Security & Compliance
Every call, transcript, and record is encrypted in transit and at rest. Built with privacy, security, and compliance as foundational principles from day one.
Complete Data Ownership
Your recordings and conversations remain yours. Control retention, redaction, and deletion policies, with data never used to train AI models.
Customer stories
Real clinics. Real results.
Read how Walaw made an impact on clinics and helped them recover lost calls, save time, and grow revenue.
View all
Hear it for yourself
This is what your patients experience.
Not a phone menu. Not a robot. A warm, trained voice that knows your clinic, your hours, your providers, and your booking rules.
Walaw Agent
Ready
00:00
Still want to hear more?
Schedule a live demoHow we compare
Why clinics leave their call centre and voicemails, and don't look back.
 | Traditional Call Centres | Voicemail & Phone Menus | Generic AI Tools | |
|---|---|---|---|---|
| Built for Canadian healthcare | N/A | |||
| Available 24/7 | Limited hours | |||
| Books into your PMS | Manual only | |||
| Trained on your specific clinic | Generic scripts | Generic | ||
| Charged by the call | Depends | By the minute | ||
| Update it yourself in real time without prompting | ||||
| Data stored in Canada | Often offshore | N/A | Usually US | |
| Live in days, not months | Weeks of training | Instant but useless | Months | |
| Dedicated success manager | Shared rep | None | Ticket queue | |
| Monthly contracts | 6-month minimum | N/A | 12-month lock-in |
Testimonials
What clinic owners, managers and employees say about Walaw
“4x more calls answered, especially after hours, and a 10% boost in revenue. Walaw has completely transformed how we manage patient communications.”
Rémi Vaillancourt
Chief Operating Officer (COO)
“We no longer miss a single call. Every patient is taken care of instantly. The time savings for our team have been significant.”
Maxime Talbot
Osteopath and Clinic Owner
“Every incoming call captured. Costs down. Productivity up. All without missing a single client.”
Laura Lévêque
Customer Care Lead
“Patients get answers 24 hours a day. Onboarding was simple, the team responds fast, and the service is 100% personalized. It has become indispensable.”
Lens-Harly Louis
Physiotherapist and Founder
“4x more calls answered, especially after hours, and a 10% boost in revenue. Walaw has completely transformed how we manage patient communications.”
Rémi Vaillancourt
Chief Operating Officer (COO)
“We no longer miss a single call. Every patient is taken care of instantly. The time savings for our team have been significant.”
Maxime Talbot
Osteopath and Clinic Owner
“Every incoming call captured. Costs down. Productivity up. All without missing a single client.”
Laura Lévêque
Customer Care Lead
“Patients get answers 24 hours a day. Onboarding was simple, the team responds fast, and the service is 100% personalized. It has become indispensable.”
Lens-Harly Louis
Physiotherapist and Founder